At HardyPaw.com, we aim to provide our customers with the best deals and promotions on our wide range of pet products. To ensure transparency and clarity, please review our promo policy, including exclusions, to understand what each promo qualifies for.
General Promo Terms
- Promo Codes: Promo codes must be entered at the cart or checkout to receive the discount. Only one promo code can be used per order.
- Eligibility: Promos are available to all customers unless specified otherwise.
- Duration: Each promo is featured for a limited time and can be turned off anytime. If promos dates are listed they are valid until 11:59 PM PST on the end date unless stated otherwise.
- Usage Limit: Some promos may have a usage limit per customer, per order, or per promo period.
Promo Qualifications
- Percentage Discounts: Applies to the specified percentage off the total order or specific products.
- Fixed Amount Discounts: Deducts a fixed dollar amount from the total order or specific products.
- Free Shipping on Pharmacy Orders Over $49: Applies to standard shipping rates and excludes expedited shipping options. Only pharmacy medications qualify for this promo at this time.
Exclusions
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Product Exclusions:
- Promos may exclude certain products, brands, categories, pet food, clearance items, or specific brands.
- Customizable products, subscription services, and gift cards are typically excluded.
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Order Exclusions:
- Promos cannot be applied to previous purchases or combined with other offers, discounts, or promotions.
- Orders using promo codes cannot be adjusted or canceled after placing them.
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Usage Exclusions:
- Some promos may be limited to one-time use per customer or per household.
- Promo codes cannot be redeemed for cash or applied to future purchases.
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Subscribe and Save Exclusions:
- Promos codes cannot be combined with Auto Ship Subscribe & Save Services
Exclusions List
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Excluded Product Brands:
- Merck Animal Health
- Pet Health Pharma
- Nupro
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Excluded Pet Food:
- Against the Grain
- Canidae
- Blue Buffalo
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Excluded Products:
- Baskerville Ultra Muzzle
- Doc Roy's Forti Cal For Dogs & Cats, Vanilla, Gallon
*Some brands and products may not be listed. For assistance, call 1-800-862-8282.
Additional Terms
- Changes and Modifications: HardyPaw.com reserves the right to modify or cancel promos without prior notice.
- Fraudulent Activity: Any suspected fraudulent activity related to promo use may result in order cancellation and account suspension.
- Legal Compliance: Promos are subject to all applicable laws and regulations.
By using promos on HardyPaw.com, you agree to these terms and conditions. For any questions or concerns regarding our promo policy, please contact our customer service team at customercare@hardypaw.com.
