HardyPaw Pharmacy is accredited by the National Association of Boards of Pharmacy (NABP®) and is listed in the .Pharmacy Verified Websites Program and can dispense your pet's prescription's with a veterinarian's authorization within the United States. HardyPaw Pharmacy offers the same FDA/EPA-approved pet prescriptions as found at your veterinarian. They also offer approved generic equivalents on name-brand pet medications for additional savings. Some pet prescriptions are also available to be filled on a per-pill or single-dose basis.

All orders for prescription medications must be accompanied by a veterinarian's original prescription and must meet the following criteria in order to be processed. Prescription medications may not be eligible for expedited delivery. In order to process an order with prescription medication, HardyPaw Pharmacy must receive a valid, original veterinarian's prescription via one of the following methods.

  • Fax: Your veterinarian may fax HardyPaw Pharmacy the original prescription to +1 (855) 710-7091. Note: HardyPaw Pharmacy can not accept faxes not sent directly from the veterinarian.
  • Phone: Your veterinarian may call HardyPaw Pharmacy directly at +1 (800) 862-8282 and authorize the prescription with a pharmacist.
  • Mail: You may send the ORIGINAL written prescription, no photocopies, to (based on order delivery State):

    Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Montana, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Utah, Virginia, Washington, Wisconsin, Wyoming:

    HardyPaw Pharmacy
    1971 Rutan Dr.
    Livermore, CA 94551


    Alabama, Louisiana, Maine, Maryland, Michigan, Missouri, Nebraska, Nevada, North Carolina, Oklahoma, Tennessee, Texas, Vermont, West Virginia:

    HardyPaw Pharmacy
    814 K St.
    Belleville, KS 66935

 

HardyPaw Pharmacy Regular Business Hours:
Monday through Friday: 9:00 a.m. PST to 5 p.m. PST
Saturday: 10:00 a.m. PST to 2 p.m. PST

How to Submit Your Pet's Prescription

HardyPaw Pharmacy cannot process prescriptions without a valid veterinarian's prescription. When you order your pet's prescription, you'll be asked to choose from the following methods how the pharmacy will receive the prescription:

  • "I will mail my original script"
    Mail only the original veterinarian prescription to the address below. Please include your order number to facilitate processing. Due to pharmacy regulations, photocopies are not accepted.
  • Mail to:
    Deliveries to:     Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Mississippi, Montana, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Utah, Virginia, Washington, Wisconsin, Wyoming:

    HardyPaw Pharmacy
    Re: Order #
    1971 Rutan Dr.
    Livermore, CA 94551


    Deliveries to: Alabama, Louisiana, Maine, Maryland, Michigan, Missouri, Nebraska, Nevada, North Carolina, Oklahoma, Tennessee, Texas, Vermont, West Virginia:

    HardyPaw Pharmacy
    Re: Order #
    814 K St.
    Belleville, KS 66935


  • "I have a refill on file"
    Our pharmacist will verify the prescription refills available and process the order.

  • "My vet will call in my script"
    Provide our toll-free number +1 (800) 862-8282 to your veterinarian. Once the verbal prescription is received, our pharmacy will process your prescription.

  • "Contact my vet for me"
    When you place your order you will select your veterinarian from our database or provide your vet's information if it is not there. We will use this information to contact your veterinarian and request your prescription. Please allow 1-3 business days on average for the veterinarian to return the prescription authorization to our pharmacy.

  • "My vet will fax the script"
    Provide our fax number +1 (855) 710-7091 to your veterinarian. A direct fax from your veterinarian to HardyPaw Pharmacy is the only acceptable manner to fax prescriptions due to pharmacy regulations.

If you wish to “Transfer a Prescription” from another pharmacy, please either list the pharmacy name and phone number in the “Comment” section of your order or call our toll-free number, +1 (800) 862-8282.

Please note that we must obtain approval from your veterinarian before we can ship your order. This process typically takes 24 to 48 hours, but may take longer depending on how quickly your veterinarian responds to our request.

Your prescription will be processed as soon as it's received and approved.

If the valid prescription for the items ordered is not received from your veterinarian within 10 business days from the date of your order, your order will be canceled.

If you have any problems submitting your prescription, please contact pharmacy support at +1 (800) 862-8282.